Zales Jewelers, located at 4301 W Wisconsin Ave., Suite 402, Appleton, WI 54913-8605, operates within the Fox River Mall in Outagamie County. The store offers a range of services focused on engagement ring creation, including custom jewelry options, cleaning and inspection, and various repair services. Customers can experience a mixture of service, with some praising the knowledgeable and friendly staff, like Nichole and Kayla, while others have reported dissatisfaction with customer service and product quality.

The store has received a total of 85 reviews, providing a comprehensive look at the customer experience. While some patrons highlight exceptional service and a beautiful selection of rings, others have noted issues with product durability and overall service quality.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%

Opening Hours:
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 11:00 AM – 6:00 PM
- Monday: 11:00 AM – 7:00 PM
- Tuesday: 11:00 AM – 7:00 PM
- Wednesday: 11:00 AM – 7:00 PM
- Thursday: 11:00 AM – 7:00 PM

Staff Members Mentioned:
- Nichole (Store Manager)
- Kayla

Best Review:
A customer noted the great service provided by the staff, mentioning their willingness to assist in finding a perfect engagement ring, which made the experience enjoyable and stress-free.

Worst Review:
Another customer expressed frustration over repeated repairs needed for an engagement ring, feeling that the customer service response was inadequate and left them disappointed with their purchase.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.