Zaltas Fine Jewelers, located at 900 E Boston Post Rd, Mamaroneck, NY, is a highly regarded jewelry store specializing in engagement ring creation and custom designs. The owner, Kathy Zaltas, and her daughter, Rebecca Zaltas, provide a warm and welcoming atmosphere for clients seeking unique jewelry pieces. With over 30 years of experience in the industry, they are dedicated to crafting memorable engagement rings and offer a variety of services, including jewelry repairs and custom redesigns.
The store has received a total of 96 reviews, showcasing a strong positive response from customers. Many reviews highlight the exceptional customer service, expertise, and personal touch provided by Kathy and her team, making clients feel like cherished friends. Customers often commend the beautiful selection of jewelry and the customized experience offered during the ring design process.
Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 5%
Negative: 2%
Customers appreciate the creative and thoughtful approach to designing engagement rings, as well as the friendly and knowledgeable staff. However, there have been rare mentions of delays in service which some customers found frustrating.
Best Review:
Ellen praised the store for its great selection and friendly service, highlighting the attentive and knowledgeable staff that made the experience enjoyable.
Worst Review:
While the majority of reviews are overwhelmingly positive, a few mention minor service delays which impacted overall satisfaction.
**Opening Hours:**
- Tuesday: 11:00 AM – 4:00 PM
- Wednesday: 10:30 AM – 5:30 PM
- Thursday: 10:30 AM – 5:30 PM
- Friday: 10:30 AM – 5:30 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Kathy Zaltas
- Rebecca Zaltas
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 95.5%
Total Customer Feedback Reviewed: 96