Zawadzki Jewelers, located at 1234 Abbott Rd. Plaza, Lackawanna, NY 14218, is a well-established jewelry store serving the community for over 50 years. With a strong focus on engagement ring creation, Zawadzki Jewelers offers an impressive selection of diamond and fashion jewelry, watches, and fine gifts. The store is family-owned for three generations, ensuring a personal touch in their services. Customers have reported that the staff, including the owners Mike and Danny, are friendly, knowledgeable, and attentive, making the ring design and purchasing process a pleasant experience.
The jeweler maintains an excellent reputation, as reflected in an aggregated review count of 54 reviews, with sentiments largely leaning towards positive. Customers appreciate the wide variety of high-quality pieces and the craftsmanship behind the engagement rings, often praising the affordable prices and exceptional service. However, there have been rare negative feedbacks, with one assertion regarding a significant issue involving a repair mishap that left a customer feeling wronged.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 4 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed
**Staff Members:**
- Mike
- Danny
Best Review: A customer expressed long-term satisfaction with Zawadzki Jewelers, noting reliable service and beautiful jewelry over many years of patronage.
Worst Review: A customer's experience recounted a distressing incident where they believed their actual necklace was stolen during repair, expressing disappointment and distrust toward the jeweler.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 54
Store Phone Number: 7168221302