Lake Forest Jewelers, located at 685 Forest Ave, Lake Forest, IL, is recognized for its exceptional engagement ring creation service. Owners Michael Ziegler and Joseph Brooks lead a knowledgeable team dedicated to guiding customers through the process of selecting and designing custom rings. With a rich family history in the jewelry business dating back to 1881, the store has established a reputation for quality and personalized service.
The store boasts a wide range of engagement rings, including diamonds and unique custom designs, made with attention to detail. Their skilled craftsmen ensure that each piece reflects the client's vision while providing valuable insights throughout the design process.
Operating in Lake County, Lake Forest Jewelers also offers services like jewelry repair and estate jewelry buying. Customers can expect a luxurious shopping experience combined with professional advice, making it an ideal destination for couples searching for the perfect engagement ring.
Operating Hours:
- Monday – Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Customer Reviews Sentiment:
Overall sentiment from online customer reviews:
Positive: 61%
Neutral: 23%
Negative: 16%
Highlighting various customer experiences, reviews indicate a strong appreciation for the attentive customer service, with many praising the expertise of the staff. However, there are also complaints regarding rudeness and pricing, reflecting a more balanced view of the store's atmosphere.
{{{Best Review:}}}
A customer named Zara praised Lake Forest Jewelers for crafting beautiful wedding bands, noting their timeliness and professionalism in handling the order, even shipping to California with care.
{{{Worst Review:}}}
Eblin expressed frustration with an employee's rude demeanor during her visit to sell jewelry, highlighting a negative interaction that overshadowed her overall experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Michael Ziegler
- Joseph Brooks