Z's Fine Jewelry in Peoria, AZ, operates as a family-owned business with a strong reputation for exceptional customer service and quality craftsmanship, particularly in engagement ring creation. Located at 7547 W Greenway Rd, Suite 580, this jeweler stands out for its personalized approach, involving customers in the design process to create unique, custom pieces. The experienced staff, including owners Joe and Brooke Schiavone, are noted for their integrity, making clients feel valued without pressure to purchase. With services that encompass custom engagement ring design, repairs, and appraisals, Z's has garnered an impressive total of 1,153 reviews, reflecting a robust community standing in Maricopa County.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Reviews frequently highlight the engaging and supportive atmosphere of the store, with patrons commending the staff's willingness to work closely with customers on their jewelry selections, especially engagement rings. The rapid turnaround times for repairs and engagement ring creations have also been positively noted.
Best Review:
A customer praised Z's Fine Jewelry for their exceptional service and talent in custom design, particularly how the staff created a unique ring based on personal preferences, making the entire experience memorable.
Worst Review:
One reviewer expressed dissatisfaction with a past experience related to resizing, noting a delay that led to frustration, despite the store’s overall positive remarks.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday - Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
**Staff Members:**
- Joe Schiavone
- Brooke Schiavone
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 1153
Store Phone Number: 6233747706