Estate Jewelers, situated at 5442 Monroe St, Toledo, OH 43623, is a family-owned business renowned for its exceptional engagement ring creation and customer service. With a stellar reputation in the county, this jeweler specializes in custom designs and has extensive experience in both vintage and contemporary styles. Customers have praised the friendly and knowledgeable staff, who are dedicated to providing top-notch service without any pressuring sales tactics. The owner, Edward S. Szymanski, has cultivated an inviting atmosphere where clients can find unique pieces or collaborate on personalized engagement rings.
Operating hours are as follows:
- Monday - Friday: 10:00 am - 6:00 pm
- Saturday: 10:00 am - 3:00 pm
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiments dominate the reviews, with 90% of feedback being favorable, 8% considered neutral, and 2% expressing dissatisfaction. Customers often note the exceptional quality of jewelry, fair pricing, and the welcoming environment.
Best Review:
A customer named Jenna highlighted the consistent quality service at Estate Jewelers, particularly praising the craftsmanship involved in creating several pieces, including her engagement ring. She emphasized the speed and professionalism of the staff in fulfilling her jewelry needs.
Worst Review:
On the contrary, a customer named Seth expressed frustration regarding a quote he received, alleging that the jeweler undervalued his diamond, which appeared to be a mismatch with comparable prices found elsewhere. He felt the appraisal lacked transparency and was unsatisfied with the interaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 704