Jewelers Watch Service, located at 4220 Lincoln Way E, Massillon, OH 44646, offers a range of services, including watch repair and jewelry repair, with a noteworthy focus on engagement ring creation. Known for being a local staple, the shop operates under the guidance of an experienced owner dedicated to providing quality service to customers. Their service area extends throughout Stark County.
Operating hours are as follows:
| Day | Hours |
|-----------|--------------|
| Friday | 1:00 PM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 1:00 PM - 5:30 PM |
| Tuesday | 1:00 PM - 5:30 PM |
| Wednesday | 1:00 PM - 5:30 PM |
| Thursday | 1:00 PM - 5:30 PM |
The total number of reviews examined for this overview is 21.
Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews is mixed. Positive feedback highlights reasonable pricing and expertise in watch repair, with customers noting the owner's professionalism and helpfulness. However, several reviews mention poor communication and untidy shop conditions.
- Positive: 56%
- Neutral: 24%
- Negative: 20%
Best Review:
A customer found the service to be exceptional, praising the owner for his efficiency and kindness in handling watch repairs, particularly noting the reasonable pricing offered.
Worst Review:
One review reflected dissatisfaction regarding the communication and lengthy repair times, as a customer struggled to get timely updates on their watch repair, leading to frustration.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 68%
Total Customer Feedback Reviewed: 21