Duncan's Jewelry Store in Massillon, Ohio, is a well-regarded establishment known for its engagement ring creation and various jewelry repair services. Located at 24 Lincoln Way E, Massillon, OH 44646, this jeweler has garnered a positive reputation among customers. The store's phone number for inquiries is 330-833-7253.

The staff at Duncan's Jewelry Store is highlighted for their friendly service and expertise, particularly in resizing and repairing jewelry. Customers have appreciated the store's prompt and professional service, often noting the quality of work done on engagement rings and other pieces. Positive reviews emphasize the fair pricing and the trustworthiness of the staff. Overall, the business has a 4.7-star rating based on 16 reviews.

However, some customers have reported negative experiences, particularly regarding damaged items during repairs, leading to dissatisfaction. While most feedback is favorable, these challenges indicate room for improvement in service consistency.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
Paul noted that Duncan's Jewelry Store offers great prices and is an awesome local business, voicing strong support for their services.

Worst Review:
Kurt mentioned a trust issue, stating the jeweler damaged his ring during resizing without offering compensation or an apology.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------|
| Saturday: 10 am - 5 pm|
| Sunday: Closed |
| Monday: Closed |
| Tuesday: 12 pm - 3 pm, 4:30 pm - 7 pm |
| Wednesday: 12 pm - 3 pm, 4:30 pm - 7 pm |
| Thursday: 12 pm - 3 pm, 4:30 pm - 7 pm |
| Friday: 12 pm - 3 pm, 4:30 pm - 7 pm |

Staff members mentioned: None identified.