Town & Country Jewelers, situated at 2121 Town East Mall in Mesquite, TX, has garnered a reputation within the community for crafting beautiful engagement rings. Located in Dallas County, this store offers a blend of quality jewelry and personalized service, as reflected in its 20 Google reviews.
The friendly staff, often praised for their warm customer service, thoroughly assist customers through the engagement ring creation process. Many patrons appreciate the quick financing options and attentive guidance provided by the owner, Mr. Khan. Customers often commend the store for its competitive pricing, especially when compared to other jewelers in the Town East Mall area. However, some reviews note concerns about the quality of repairs and the authenticity of certain materials.
Customer Sentiment: Approximately 75% of customers express high satisfaction with their experience, while around 15% have shared neutral feedback and 10% have reported issues.
Opening Hours:
Monday to Thursday: 11:00 AM – 8:00 PM
Friday and Saturday: 11:00 AM – 9:00 PM
Sunday: 12:00 PM – 6:00 PM
Best Review: Tammy highlighted the warm customer service she received while upgrading her wedding ring, recommending the store for its excellent prices and inviting atmosphere.
Worst Review: Ally expressed disappointment over the handling of her warranty issue, feeling that the store failed to honor commitments after a location closure.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.