Blue Nile Store - The Mall at Rockingham Park, Salem NH
Blue Nile, located at 99 Rockingham Park Blvd Suite W111A, Salem, NH 03079, operates in Rockingham County and is recognized for its expertise in creating exquisite engagement rings and fine jewelry. The showroom offers a personalized shopping experience where customers can explore a variety of engagement rings, wedding bands, and other jewelry pieces crafted with high-quality materials. Personal Jewelers are available to guide customers through the selection process, emphasizing customer satisfaction without pressure sales tactics.
The store is noted for its exceptional service and inviting atmosphere. Customers appreciate the knowledgeable and friendly staff, often highlighting their willingness to assist with any questions or concerns. Services such as free and secure shipping, in-store pickups, complimentary gift packaging, and return policies further enhance the shopping experience. Additionally, the showroom is equipped with an impressive selection of diamonds, allowing customers to view their desired pieces in person.
Customer feedback reflects a generally positive atmosphere, with many reviews praising the professionalism of the staff and the quality of the jewelry. However, there are occasional mentions of communication issues and experiences that could be improved, which should be noted for potential customers evaluating their options.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Opening Hours:**
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
**Staff Members:**
Natasha
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Best Review: Kimi appreciated the knowledgeable service from staff member Natasha while selecting an anniversary ring, noting her informative and patient approach.
Worst Review: Amy expressed disappointment in the dismissive attitude of a sales associate, which left her with a negative impression of the store.
