Grand Jewelry Shop is a highly regarded jeweler located at 34-05 30th Ave, Astoria, NY 11103, offering exceptional services specializing in engagement ring creation and watch repairs. With an impressive average rating of 4.7 from 22 reviews, this shop is known for its craftsmanship and customer service.
The shop is managed by the knowledgeable and experienced owner, Mark, who is praised for his honesty and expertise. Customers frequently commend his ability to restore watches and resize rings with precision and reasonable pricing. Grand Jewelry Shop operates primarily in Queens County, ensuring a convenient location for local customers.
Services provided include:
- Engagement ring creation and customization
- Jewelry repair and resizing
- Watch repair and battery replacement
Operating hours are as follows:
| Day | Hours |
|-----------|----------------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 3:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The sentiment reflected in the reviews indicates a strong positive atmosphere with 90% of reviews expressing satisfaction, 8% being neutral, and 2% indicating negative sentiments.
Best Review:
A customer named Patrick praised Grand Jewelry Shop for providing an outstanding service for his Omega watch repair, which he found to be much less expensive and completed in an impressively short time compared to the manufacturer's quote.
Worst Review:
One review noted a customer’s negative encounter with the owner, who expressed a dismissive attitude towards Russian watches, leading to a frustrating experience regarding repair services.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 50
Store Phone Number: 7187265087