That's Incredible Jewelry is a well-established jeweler located at 45-21 Greenpoint Ave, Sunnyside, NY 11104. With a notable reputation, this store provides a wide array of jewelry services, specializing in custom engagement ring creation. The owner's commitment to personalized service is evident from customer feedback, highlighting their extensive selection of gold, silver, diamond jewelry, and watch repair services. The shop has been a trusted part of the community for over 30 years, showcasing a dedication to quality craftsmanship.

Reviews summary indicates a positive customer reception, with a total of 62 reviews reviewed. Customers frequently commend the knowledgeable staff, particularly the owner, Eric, for their professionalism and willingness to assist in finding or creating the perfect piece. However, some negative feedback revolves around issues with communication regarding store hours and occasional pricing concerns.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed

**Staff Members Mentioned:**
- Eric (Owner)

Best Review:
A customer praised the exceptional service received during the engagement ring purchase process, noting Eric's guidance in selecting the perfect stone and setting.

Worst Review:
One customer complained about a negative experience regarding miscommunication about store hours, leading to a wasted trip when the store was unexpectedly closed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.