A & Furst is a distinguished jewelry store located at 1219 Main St, Suite B, Saint Helena, California 94574, within Napa County. Known for their exquisite engagement ring creation, the store specializes in unique, handcrafted pieces that incorporate natural precious stones and metals, reflecting an Italian heritage in jewelry design. The collection is celebrated for its elegant designs and high-quality craftsmanship.
The store operates with the following hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
The atmosphere of A & Furst is complemented by the expertise of its owners, Carlo Antonini and Kiki Furst, who take pride in all aspects of their jewelry line and customer service. Review analysis reveals a total of 9 reviews with a mixed sentiment.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Customers frequently commend the store for its exceptional customer service and beautiful jewelry selection. However, some express dissatisfaction regarding post-purchase support, particularly concerning defective items.
Best Review:
Alessia praised the fantastic customer service at A & Furst, highlighting the unique shopping experience and the welcoming nature of the owners, who design many of the jewelry pieces themselves.
Worst Review:
Malinda expressed disappointment with the customer service after purchasing jewelry, noting a lack of support when issues arose with the stones bought from the store.
*For this overview, customer feedback were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 9
Store Phone Number: 7079689138