Patina Estate and Fine Jewelry, located at 1342 Main Street, Saint Helena, CA 94574, is a distinguished jeweler specializing in unique jewelry, particularly in engagement ring creation. The shop is known for its expert staff, including knowledgeable owners Wayne and Marcus, who are dedicated to providing outstanding service and guidance to customers. With a remarkable selection of Georgian, Victorian, Edwardian, Art Deco, and Retro jewelry, Patina offers exquisite estate pieces, ensuring that customers find a remarkable engagement ring that suits their preferences.
Services offered include engagement and wedding ring consultations, jewelry repair, and personalized assistance in selecting the perfect piece. Situated in Napa County, the atmosphere is both charming and welcoming, making it an inviting destination for those seeking exceptional jewelry.
Patina Estate and Fine Jewelry has received a total of 16 reviews, indicating a solid reputation in the community.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
Highlighting customer sentiments reveals a largely positive experience. Many customers praise the stunning selection of jewelry, the helpfulness and friendliness of the staff, and the seamless service during their engagement ring purchase journey. However, a few customers voiced frustrations about the price negotiation process and the attitude of some staff members.
Best Review: Cindy appreciated the extensive collection of beautiful previously loved jewelry and found her experience to be genuinely delightful.
Worst Review: Julie expressed disappointment with a staff member's attitude during her inquiry about a piece, noting the encounter left her feeling belittled and embarrassed.
**Opening Hours:**
| Day | Hours |
|-----------|-----------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 16
Store Phone Number: 7079635445