Abby’s Gold and Gems, located at 197 Morgantown St, Uniontown, PA 15401, is a well-regarded jeweler specializing in engagement ring creation. The store, operated by owners John and Danette Ramsey, is renowned for its high-quality jewelry and personalized customer service. Over the years, Abby's has built a reputation for crafting stunning custom designs, particularly engagement rings, using diamonds sourced directly from Antwerp, Belgium. The staff, which includes seasoned professionals like Wendy Boyd and Theresa Hartmann, is noted for their extensive industry knowledge and commitment to customer satisfaction.

The store offers a wide variety of services, including repairs, custom designs, and buying gold, silver, diamonds, and coins. Customers appreciate the friendly atmosphere and thoughtful service, with many noting the attention to detail and the stress-free experience of selecting an engagement ring.

The reviews gathered encompass a total of 163 entries.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Positive feedback highlights the store's extensive selection of engagement rings and the personalized service provided by the knowledgeable staff. Many customers express satisfaction with their visits and the quality of the products they received. However, some negative feedback points to a lack of specific inventory for popular brands, such as Pandora, during busy seasons.

Best Review:
Cheri commended Abby’s for creating a custom eternity band using diamonds from her family’s heirloom pieces. She praised the superior service and the immense knowledge exhibited by John and his team, expressing she would only trust them for her jewelry needs, despite living out of state.

Worst Review:
Yerrt reported a satisfactory experience but expressed frustration over being asked to register personal information, leading to unsolicited spam emails.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Tuesday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday & Monday: Closed

Staff Members: John Carom, Danette Ramsey, Wendy Boyd, Theresa Hartmann