Abraxas Jewelry and Gifts, located at 505 Main St, Ferndale, CA, operates in Humboldt County and specializes in engagement ring creation, along with a wide range of jewelry and leather goods. With a long-standing presence since 1976, the store features unique, handcrafted items including wedding bands and custom designs. The dedicated and knowledgeable staff provide personalized assistance to customers exploring their options for engagement rings, making the process enjoyable and memorable.
The jeweler has received a total of 45 reviews, showcasing a blend of sentiments from the customers.
Overall Sentiment from Online Customer Reviews:
Positive: 69%
Neutral: 20%
Negative: 11%
While many customers commend the beautiful selection of jewelry, hats, and the friendly atmosphere, there are a few concerns regarding customer service experiences. The staff's approach can be inconsistent, with some customers reporting dismissive interactions.
Best Review:
Meghan, a satisfied customer, expressed appreciation for the wonderful selection of jewelry and the helpfulness of the staff, noting her positive experience at the store.
Worst Review:
Leah's review highlighted a disappointing interaction, describing a rude response from staff when she called shortly before closing, which affected her view of their customer service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Saturday: 9:30 AM – 5:30 PM
- Sunday: 9:30 AM – 5:00 PM
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
Positivity Score: 79%
Total Customer Feedback Reviewed: 45
Store Phone Number: 7077864288