Adams Jewelers is a prominent jeweler located at 138 S China Lake Blvd, Ridgecrest, CA 93555. This store specializes in creating custom engagement rings, providing a wide selection of fine jewelry, repairs, and appraisal services. Established in 1995, Adams Jewelers is known for its commitment to customer satisfaction and quality craftsmanship.
Customers appreciate the polite and helpful staff, particularly recognizing the expertise of Thomas A., the business owner. The atmosphere is generally welcoming, making it a favored spot for those looking for personalized jewelry services in Kern County. Many customers report positive experiences with the ring creation process, highlighting the fair pricing and responsiveness of the staff.
However, there are some negative sentiments regarding past customer service experiences, with a few reviews noting issues with the handling of repairs and a lack of follow-through on custom orders.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlighted reviews indicate a blend of experiences.
Best Review: Alicia appreciated the friendly service and reasonable prices during her visit, emphasizing the quality of products available.
Worst Review: Tonya expressed disappointment in the customer service experience she had, feeling her concerns were not addressed adequately.
Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff: Thomas A.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 43
Store Phone Number: 7603842420