Jewelry To Go is a family-owned jewelry store located at 115 E California Ave, Ridgecrest, CA 93555, offering a wide range of services, particularly in engagement ring creation. Established in 1986 by Al and Mary Alvarado, the store is now managed by their daughter, Angela Alvarado. The friendly staff is known for exceptional customer service, providing personalized support to help customers design their dream engagement rings.

With reviews totaling 105, customers generally speak highly of the service at Jewelry To Go. Positive sentiments highlight the quality of craftsmanship, attentiveness of the staff, and reasonable pricing. Many patrons appreciate the custom design experience and the welcoming atmosphere. However, a few negative reviews express concerns regarding specific customer service experiences, particularly related to repair issues and ownership of damage.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Highlight Reviews**:
Best Review: A customer praised the seamless experience of creating a custom engagement ring, emphasizing the knowledgeable staff and the excellent quality of service provided. The review noted the personalized attention given during the design process.

Worst Review: Another customer reported a frustrating experience regarding a damaged necklace during a cleaning service, alleging poor customer service and lack of accountability from the staff.

**Opening Hours**:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

**Staff Members**:
- Al Alvarado
- Mary Alvarado
- Angela Alvarado

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*