Addessi Jewelers, located at 387 Main St, Ridgefield, CT 06877, offers a distinguished experience for those in pursuit of a custom engagement ring. Known for their exceptional service, Addessi Jewelers has been a family-owned staple in the jewelry industry since 1948, specializing in unique designs, including handcrafted pieces and custom creations. The skilled team, led by Wayne Addessi and featuring experienced jewelers such as Lisa Bell, is dedicated to bringing each client's vision to life, ensuring a personal touch throughout the process.

The store's commitment to quality is reflected in their services, which include appraisals, jewelry design, and repair. Customers appreciate the high level of professionalism and customer care exhibited by the staff, with many reviews highlighting their patience and attention to detail in the engagement ring creation process. However, some reviews express dissatisfaction with communication and follow-through in certain instances, suggesting that the level of service can vary.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%

**Operating Hours:**
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Wayne Addessi
- Lisa Bell

At the time of review collection, a total of 67 reviews were considered, reflecting a generally positive reception of the jeweler’s services with specific strengths in customization and customer service.

**Best Review:** Thomas praised the store for outstanding service and quality during his experience purchasing an engagement ring, specifically highlighting the knowledgeable staff and the exceptional care taken in addressing his questions.

**Worst Review:** Lauren expressed disappointment with her visit, noting that the staff did not adequately listen to her preferences while showing engagement bands, leading to a frustrating experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*