Craig's Fine Jewelry, located at 394 Main St, Ridgefield, CT 06877, is a family-owned jewelry store since 1950 that excels in creating beautiful engagement rings and offering personalized service. The store is well-known for its knowledgeable and helpful staff, including owner Bill Craig, who is dedicated to providing excellent customer care. With a strong emphasis on community involvement, Craig's Fine Jewelry combines a small-town atmosphere with the expertise expected from a top jewelry retailer.

The store hours are as follows:
- Tuesday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday and Monday: Closed
Phone: (203) 438-3701

Positive reviews highlight the friendly and attentive staff, with customers appreciating the personalized service and attention to detail when designing engagement rings. Many reviewers commend the warm and welcoming atmosphere, emphasizing their satisfaction with the selection and quality of jewelry.

Negative reviews suggest occasional issues with customer service, with some customers feeling that the owner displayed a lack of respect at times. However, these sentiments are less prominent compared to the overwhelmingly positive feedback about the staff and the quality of service.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Best Review: A customer praised the staff for their helpfulness and expertise, noting that they provided excellent service in helping her select the perfect engagement ring.

Worst Review: Another customer expressed disappointment with a rude interaction with the owner, indicating that it left a negative impression of the service received.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Bill Craig.