Albriton's Jewelry, located at 4460 Old Canton Road, Jackson, Mississippi, is a fourth-generation, family-owned business that has been crafting exquisite engagement rings since its establishment in 1920 by John Leslie Albriton Sr. Renowned for providing the highest quality merchandise backed by exceptional customer service, Albriton's specializes in engagement ring creation, offering a range of custom designs and various diamond shapes. The knowledgeable staff is dedicated to ensuring customers find the perfect ring that reflects their style and love story. Albriton's also provides jewelry repair services and watch maintenance.
Operating hours are as follows:
| Day | Hours |
|-----------|-----------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
The store has received a total of 921 reviews, highlighting its strong reputation in the community.
**Overall Sentiment from Online Customer Reviews:**
Positive: 90%
Neutral: 5%
Negative: 5%
The reviews reflect a warm and welcoming atmosphere, with many customers praising the professionalism and friendliness of the staff. Positive feedback primarily notes the excellent customer service during the engagement ring selection process and the timely completion of repairs.
However, a few negative reviews mention minor concerns with customer communication regarding repairs and pricing discrepancies.
**Best Review:**
Charles highlighted the superb selection and service at Albriton's, emphasizing the kindness of the staff and the quality of the engagement ring he purchased.
**Worst Review:**
Donna expressed disappointment over the organization of her jewelry repairs, noting multiple visits without satisfactory communication from the staff about the status of the repairs.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 921
Store Phone Number: 6019824020