Alison's Jewelry & Repair, located at 4576 Middle Settlement Rd, New Hartford, NY 13413, is a well-established jeweler renowned for its exceptional engagement ring creation and repair services. With over 40 years of experience, Alison Deitz Coppola leads a team dedicated to providing high-quality jewelry and attentive service. The store offers a diverse selection of fine designer jewelry, unique gifts, and meticulous repair services conducted on-site by skilled professionals.

Operating hours are as follows:
- Tuesday to Friday: 10:30 AM - 5:00 PM
- Saturday: 10:30 AM - 1:00 PM
- Sunday and Monday: Closed

With a total of 20 reviews, the sentiment among customers showcases a generally positive atmosphere surrounding the store.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews highlight the friendly service, high-quality repairs, and the expert craftsmanship involved in engagement ring creation. Some customers have expressed satisfaction with the speed and quality of repairs, as well as the pleasant demeanor of the staff. However, a few negative reviews mention issues with professionalism and pricing.

Best Review:
Kenneth praised the store for the exceptional service he received, specifically regarding his watch battery replacement, mentioning the jeweler's willingness to take on difficult repairs.

Worst Review:
MistiRae Mendoza found the service lacking, citing rudeness from the staff due to personal belongings being misinterpreted as security threats.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.