Allen Jewelers, located at 535 W McDermott Dr, Allen, TX 75013, offers a range of services, including engagement ring creation, jewelry appraisals, and repairs. Known for their custom designs, they pride themselves on delivering unique pieces to their customers. The store operates in Collin County and is recognized for its family-oriented service. The current staff includes new owners who have taken over after the previous owner passed away. They are reported to have renovated the store, maintaining its welcoming atmosphere.

The sentiment from online customer reviews is mixed. After reviewing 87 total insights, approximately 40% of comments reflect positive experiences, 20% are neutral, and a notable 40% express negative feedback.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%

Best Review:
A customer praised Allen Jewelers for their outstanding service and quality in custom engagement ring creation, highlighting the craftsmanship and personal attention offered.

Worst Review:
Another customer expressed frustration over poor communication and workmanship after bringing in a ring for repair, stating that the staff seemed disinterested in resolving issues with the service received.

Operating Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.