Allen Village Jewelers, located at 190 E Stacy Rd #206, Allen, TX 75002, is well-regarded for its expertise in engagement ring creation and exceptional service. With a rating of 4.7 stars from 121 reviews, the store is noted for its friendly and knowledgeable staff, including Razia, Rafique, and Ike. Customers frequently highlight their personalized shopping experience and the quality of craftsmanship in jewelry repairs.
The staff emphasizes customer service, ensuring that each client's needs are addressed with care, whether it’s designing a unique engagement ring or providing watch repairs. Allen Village Jewelers also boasts a wide selection of fine jewelry, making it a popular destination in Collin County for both purchasing and custom work.
The reviews indicate a strong positive sentiment towards the store.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Positive experiences often mention the exceptional customer service and quality repairs, while a few expressed dissatisfaction with specific repair outcomes.
Best Review:
A customer named Sandy praised Allen Village Jewelers for the excellent service they provided while repairing her rings, stating they looked brand new after the professional work, and noted the caring and supportive demeanor of the staff throughout the process.
Worst Review:
A customer named Allie reported disappointment after having a custom design done, mentioning issues with the craftsmanship and inadequate troubleshooting on a repair, leading her to seek assistance from another jeweler.
**Hours of Operation:**
Monday - Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 PM - 6:00 PM
**Staff Members:**
Razia
Rafique
Ike
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.