Allen's Jewelry Services, located at 316 B Street Suite 104, Saint Albans, WV 25177, is a reputable jeweler known for outstanding engagement ring creation and a variety of jewelry repair services. With a solid customer rating of 4.5 based on 40 reviews, customers frequently commend the attentive service offered by the staff, particularly the expertise of the owner, Phillip Allen. The store specializes in crafting custom jewelry, offering a range of options for those seeking unique engagement rings tailored to individual preferences.

Customers appreciate the quality of repairs, with many noting that the staff is skilled and efficient. According to user feedback, the store operates in Kanawha County, where it has gained a loyal following. Operating hours are as follows:

- Friday: 10 AM - 7 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: 10 AM - 7 PM
- Tuesday: 10 AM - 7 PM
- Wednesday: 10 AM - 7 PM
- Thursday: 10 AM - 7 PM

However, some reviews indicate that there may be inconsistencies concerning order timelines and communication, as a few customers expressed dissatisfaction with delays and availability issues.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review:
Stephen praised Allen's Jewelry Services for the excellent repair work and selection available at the store, emphasizing how highly he recommends the jeweler.

Worst Review:
Tim expressed disappointment regarding a lengthy delay in receiving a custom order for a gold blank, stating that the time frame provided was not met.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned in the reviews include Phillip Allen.