Kanawha Valley Fine Jewelry and Loan is located in Saint Albans, WV, at 101 MacCorkle Ave, and can be reached at +1 304-722-6200. Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 9:00 PM |
| Tuesday | 9:00 AM - 9:00 PM |
| Wednesday | 9:00 AM - 9:00 PM |
| Thursday | 9:00 AM - 9:00 PM |
| Friday | 9:00 AM - 9:00 PM |
| Saturday | 9:00 AM - 9:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
This jewelry store offers a variety of services, including secured short-term loans and the buying and selling of jewelry, particularly specializing in engagement ring creation. Customers can find exceptional values on quality pre-owned and new diamonds and other fine jewelry. However, the customer experience has been mixed, with certain reviews praising the selection and affordability of products, while others express dissatisfaction with staff attitudes and service.
Overall Sentiment from Online Customer Reviews:
Positive: 35%
Neutral: 15%
Negative: 50%
Positive sentiments highlight the helpfulness of the staff and the range of affordable gifts and jewelry. Negative sentiments point out experiences with rude staff and concerns regarding the treatment of personal property during pawning transactions.
Best Review: A customer noted excellent choices in jewelry and praised the helpful nature of the staff while browsing the extensive inventory of tools, weapons, and more.
Worst Review: Another individual shared a frustrating experience with the staff's attitude, claiming that they were treated disrespectfully, leading to a poor shopping atmosphere.
Positivity Score: 42.5%
Total Customer Feedback Reviewed: 34
Store Phone Number: 3047226200