Allen's Jewelry and Collectibles, located at 399 S State St, Westerville, OH 43081, offers a diverse range of services, particularly in engagement ring creation. The jeweler has garnered attention for its knowledgeable staff, who are recognized for their helpfulness in guiding customers through the process of designing and selecting the perfect engagement ring. The establishment has operated for over 50 years and thrives in a nurturing atmosphere of customer service.

Reviews detail an experience that varies widely; some customers highlight outstanding service and a supportive environment, specifically noting the helpfulness of staff members in creating engagement rings. Many appreciate the overall inventory and selection available, indicating a strong commitment to quality and customer satisfaction.

Conversely, other reviews reflect frustrations regarding staff interactions, suggesting that some customers have experienced rudeness and unprofessional behavior. This disparity hints at an inconsistency in service that potential customers may want to consider.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Best Review:
A customer named Philip commended Allen's for its great selection and knowledgeable staff. He appreciated the personalized service and how the staff went above and beyond to meet their needs when purchasing a gift.

Worst Review:
Julie expressed disappointment with the service, describing a lack of attention from the employees and feeling unwelcome as she sought information on her items during her visit.

Operating Hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |

Staff Members:
- Skyler (jewelry staff)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.