Gold Star Jewelers, located at 592 W Schrock Rd, Westerville, OH 43081, offers a wide range of services with a strong emphasis on custom engagement ring creation. Known for its unique selection of designer jewelry and fine Swiss watches, this family-owned establishment has been serving customers since 1987. The store features knowledgeable staff, including Zina Krontauz, who are dedicated to providing exceptional service and meticulous attention to detail. Customers appreciate the ability to have personalized jewelry crafted, including custom designs and repairs, while also benefitting from expert watch servicing.

Operating hours are as follows:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

**Overall Sentiment from Online Customer Reviews:**
Positive: 75%
Neutral: 15%
Negative: 10%

Customer reviews reveal a generally favorable atmosphere, with many praising the exceptional customer service and the quality of repairs and customization. However, some customers noted delays in service and mixed experiences with the expertise of the staff.

Best Review:
Vanessa highlighted the store's ability to repair and custom design jewelry, noting that they discovered valuable treasures in some pieces she brought in. She appreciates the longstanding positive relationship she has had with the jewelers over the years.

Worst Review:
Neil expressed disappointment in his experience, citing a significant delay in repairs and claiming the jeweler could not fix his watch, ultimately leading him to decide not to return.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 3 PM |
| Sunday | Closed |

**Staff Members:**
- Zina Krontauz