Allphin Jewelers, located at 155 Parrott St, San Leandro, CA, has established itself as a cherished destination for engagement ring creation and jewelry repair services in Alameda County. The shop is often lauded for its friendly atmosphere and personalized service, making it a go-to for couples looking to craft the perfect engagement ring.
Owners Lawrence Allphin and his skilled team are well-regarded for their craftsmanship and dedication to customer satisfaction. Many customers rave about the inviting environment and the attentive nature of the staff, who take the time to understand each client's vision and needs. The shop specializes in custom designs, repair services, and even watch battery replacements, ensuring a comprehensive jewelry experience.
There’s a solid mix of feedback from customers, with about 80% expressing high satisfaction with their experiences, while 10% have reported neutral feelings, and another 10% encountered issues with service or communication.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 11:00 AM – 6:00 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday: Closed
Best Review: Timothy praised the exceptional service, highlighting Lawrence's friendly demeanor and quick turnaround on watch repairs, making him feel valued as a customer.
Worst Review: Isela expressed disappointment over perceived unacknowledged customer service when only certain customers were attended to, indicating a need for improved staff attentiveness.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 118
Store Phone Number: 5103573442