Kim Brothers Jewelry, located at 14393 Washington Ave Ste A, San Leandro, CA 94578, specializes in creating stunning engagement rings and offers a variety of jewelry repair services. With a robust rating of 4.7 from 25 reviews, this family-owned store has earned a reputation for its friendly service and quality workmanship, especially in the realm of engagement ring creation.

Customers appreciate the attentive and knowledgeable staff, often highlighting the owner, Phat, for his expertise and genuine care in handling precious items. The store provides exceptional repair services for watches and jewelry, priced very reasonably, making it a trustworthy spot for both repairs and new purchases. Reviewers commend the quick turnaround times and the personable atmosphere created by the staff.

However, not all feedback is positive; some customers have noted issues with the pricing and service quality, particularly regarding specific repairs and the handling of personal items. A few reviews suggest inconsistency in customer service, with some expressing disappointment over product quality.

Overall Sentiment from Online Customer Reviews:
- Positive: 84%
- Neutral: 12%
- Negative: 4%

**Highlight Reviews:**
Best Review: A customer praised Kim Brothers Jewelry for their fast and affordable engagement ring repair service, stating that the staff was friendly, and attention to detail made them a go-to option for all jewelry needs. This review highlighted the commitment to quality and customer satisfaction.

Worst Review: Another customer expressed dissatisfaction when an item returned from repair was significantly shorter than originally. The review reflected frustration over the owner’s response to the situation, indicating a lack of accountability in handling delicate and valuable pieces.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| **Opening Hours** |
|-----------------------|
| Monday: Closed |
| Tuesday: Closed |
| Wednesday: 11 AM - 5 PM |
| Thursday: 11 AM - 5 PM |
| Friday: 11 AM - 5 PM |
| Saturday: 11 AM - 4 PM |
| Sunday: Closed |

Staff Members: Phat (owner)