Alpine Jewelers, located at 2789 S 25th E, Ammon, ID 83406, offers a wide range of exquisite jewelry and specializes in engagement ring creation. The store is known for its vast selection of high-quality pieces and personalized service, featuring several skilled goldsmiths on-site. Customers appreciate the friendly and knowledgeable staff who are eager to help find the perfect engagement ring, often reflecting on the store's commitment to customer satisfaction.
Operating hours are as follows:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
The store has received a total of 185 reviews, presenting a balanced view of customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Positive reviews highlight the pleasant experiences and dedication of the staff in helping customers create custom engagement rings. Loyal customers like Scott mention timely repairs and excellent service, enhancing the store's reputation.
Negative feedback often centers on customer service challenges and issues with repairs. For instance, Taylor spoke about dissatisfaction with the quality of work and the attitude of the goldsmiths during a repair process.
Best Review:
Scott commended the warm welcome and prompt repair service received at Alpine Jewelers, noting the friendly interactions that made his experience a positive one.
Worst Review:
Taylor expressed frustration over repeated issues with the quality of work during the repair of a ring, mentioning an unsatisfactory attitude from the staff during his visits.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 185