Alson Jewelers, located at 28149 Chagrin Blvd, Woodmere, OH 44122, is a highly regarded destination for those seeking exceptional engagement ring creation. The jeweler boasts a rich history dating back to 1931 and serves customers throughout Cuyahoga County. The store has accumulated an impressive total of 617 reviews, reflecting a strong reputation in the community.

Customers frequently mention the outstanding service provided by the staff, particularly their knowledgeable and friendly sales representatives. Notable team members include Heather Bucknell, who has garnered praise for her attentive and helpful nature, making the engagement ring shopping experience enjoyable and stress-free. Clients appreciate the high-quality craftsmanship and personalized approach to creating a memorable engagement ring that fits their vision and budget.

While many reviews are overwhelmingly positive, there are instances of dissatisfaction related to customer service, specifically regarding miscommunication about products and charges. However, these concerns have been addressed by management, indicating a commitment to customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer highlighted the exceptional service received during the creation of a custom engagement ring, emphasizing the patience and expertise of Heather Bucknell, and how their expectations were exceeded in terms of quality and care.

Worst Review: One customer expressed frustration over the lack of transparency regarding a diamond's certification, noting that they felt misled during the sales process. They mentioned it negatively impacted their engagement moment.

Opening Hours:
- Monday: 10:30 AM - 5:30 PM
- Tuesday: 10:30 AM - 5:30 PM
- Wednesday: 10:30 AM - 5:30 PM
- Thursday: 10:30 AM - 5:30 PM
- Friday: 10:30 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members: Heather Bucknell, Anthony Campagne, Josh Pugh

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.