Jewelry by Tommy, located at 27600 Chagrin Blvd, Suite 110 in Woodmere, OH, has established itself as a cherished destination for customized engagement rings and exquisite jewelry design. This shop, nestled in Cuyahoga County, focuses on creating unique, one-of-a-kind pieces that resonate with their clients' personal narratives.
Under the attentive guidance of owner Greg DiSanto, the skilled team at Jewelry by Tommy prides itself on offering personalized service that transforms customers’ ideas into stunning jewelry. Reviews highlight the warm and welcoming atmosphere, with many customers mentioning how Greg takes the time to collaborate with them, ensuring that every detail is captured in the final piece. While most feedback is overwhelmingly positive, a few customers have noted issues with communication and wait times for consultations.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday to Thursday: 10:00 AM – 4:00 PM
- Friday: 10:00 AM – 12:00 PM
- Saturday: Closed
- Sunday: Closed
Best Review: Francesca praised the relaxing and elegant environment, commending Greg for his personable approach and ability to custom design exactly what she envisioned.
Worst Review: A customer experienced delays in receiving updates regarding their custom order, leading to some frustration despite appreciating the final piece.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 63