Kay Jewelers, located in Pheasant Lane Mall, offers comprehensive jewelry services, with a strong focus on engagement ring creation. The skilled staff are known for their knowledgeable assistance, guiding customers through the selection and customization process of engagement rings. The store features a variety of designs, emphasizing hand-selected diamonds and personalized service. Despite some mixed reviews surrounding customer experiences, many customers noted the quality of jewelry and helpfulness of the associates in helping to find the perfect ring.
The address for Kay Jewelers is 310 Daniel Webster Hwy, Ste. 169, Nashua, NH 03060. The contact number is (603) 891-1122. The store operates with the following hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Overall Sentiment from Online Customer Reviews:
Positive sentiment accounts for approximately 45%, neutral around 25%, and negative feedback makes up about 30%. The reviews reflect a mixture of satisfaction with the jewelry quality and dissatisfaction with customer service experiences.
Best Review:
Christina highlighted the excellent customer service experience and a vast selection of jewelry, expressing appreciation for the assistance received in finding an engagement ring.
Worst Review:
Sky described a distressing incident involving the improper handling and damage to an engagement ring during resizing, leading to a frustrating experience with the store's staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.