Altobello Jewelers Wheaton IL

Altobello Fine Jewelers, located at 361 Town Square, Wheaton, IL, is a premier destination for custom engagement ring creation and exquisite jewelry services. The store is noted for its knowledgeable and friendly staff, including owner Frank Altobello. Customers appreciate the wide selection of custom-designed rings and the personalized approach the team takes when assisting clients in finding or creating the perfect engagement ring.

Operating in DuPage County, Altobello Fine Jewelers is recognized for its commitment to quality craftsmanship. Many reviews highlight the store's dedication to customer satisfaction, showcasing a team that listens to client preferences while providing expert recommendations.

However, feedback is mixed, with some customers expressing dissatisfaction regarding service quality and communication. While numerous clients rave about their positive experiences and the beautiful pieces they received, others have reported challenges with customer service.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%

| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff: Frank Altobello

Best Review: A customer praised the store for the exceptional service received while creating a custom engagement ring, noting the helpfulness and expertise of Frank and his team.

Worst Review: One reviewer recounted a negative experience, describing poor service and communication when they just sought a simple battery replacement for a watch, leading to dissatisfaction with the overall interaction.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.