Stones Jewelry, located at 107 W Front St, Wheaton, IL 60187, has been a staple in the jewelry community since 1911, operating in DuPage County. This family-owned establishment specializes in custom jewelry creation, particularly engagement rings, and offers a range of services including ring resizing, jewelry repair, and watch services. Under the ownership of Brad Huiner and supported by a knowledgeable team, the staff is known for their professionalism and dedication to customer satisfaction. The atmosphere is welcoming, making it a popular choice for both purchases and repairs.
According to recent reviews, Stones Jewelry has received a mix of positive and negative feedback. Overall, the sentiment from online customer reviews is 80% positive, 10% neutral, and 10% negative, indicating a generally favorable experience for most users.
The store operates Monday to Wednesday and Friday from 10:00 AM to 5:30 PM, Thursday from 10:00 AM to 8:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
**Customer Reviews Sentiment:**
- Positive: 80%
- Neutral: 10%
- Negative: 10%
**Highlight Reviews:**
Best Review: A customer praised Stones Jewelry for the attentive service received while designing a custom engagement ring, highlighting the expertise and care of the staff.
Worst Review: A customer expressed dissatisfaction regarding the resizing process, stating it took longer than expected and resulted in the ring being resized incorrectly, leading to frustration over customer service communications.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
**Operating Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |
Staff:
- Brad Huiner (Owner)
Positivity Score: 85%
Total Customer Feedback Reviewed: 179