American Jewelry Co., Mount Juliet, TN

American Jewelry Company, located at 401 S Mt Juliet Rd, Ste 165, Mount Juliet, TN 37122, is a well-regarded jewelry store specializing in engagement ring creation and exceptional customer service. The store operates six days a week, from Monday to Saturday, 10:00 AM to 6:00 PM, making it convenient for customers to visit.

Known for their custom design services, American Jewelry offers in-house consultations, allowing clients to work closely with their skilled jewelers to create unique engagement rings tailored to personal preferences. The knowledgeable staff, including team members like Jacob and Gregory, are praised for their friendly approach and professionalism.

With over 891 reviews analyzed, the overall sentiment from online customer reviews is largely positive.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

The positive reviews highlight excellent craftsmanship and satisfying experiences. Customers appreciate the staff's willingness to answer questions and provide detailed consultations for custom designs. However, some negative feedback points towards issues with repair services and perceptions of higher pricing.

Best Review:
Kaye noted that American Jewelry excelled in combining two rings for her custom design. She commended the staff's dedication, stating they took ample time to ensure everything met her vision.

Worst Review:
David expressed dissatisfaction regarding the service he received for a watch repair, mentioning that the quality deteriorated after their handling, leading to disappointment with the outcome.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff members mentioned include Jacob and Gregory.