Ancona Jewelers, located at 1570 W Lake St, Addison, IL 60101, is a charming family-owned jewelry store that has been serving the community for over 30 years. Known for its personalized engagement ring creation services, Ancona offers a delightful experience for those looking to find the perfect symbol of love. The store is embraced by a reputation for exceptional customer service and high-quality craftsmanship, making it a popular choice in DuPage County.
The friendly staff, including names like Enzo and Tony, are dedicated to guiding customers through the engagement ring process, ensuring that every client's unique vision is brought to life. Shoppers appreciate the store's inviting atmosphere, where they can enjoy a cup of espresso while exploring a curated selection of stunning rings. Ancona Jewelers prides itself on attentiveness and professionalism, allowing customers to feel valued and respected. Most customers leave glowing reviews, highlighting their satisfaction with both the product quality and overall service.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Michael shared how the staff made him feel like family, providing honest advice and support while he designed the perfect engagement ring for his fiancée, resulting in an experience he described as enjoyable and memorable.
Worst Review: Danielle noted her disappointment after her engagement ring had to be resized multiple times, feeling that her concerns weren't adequately addressed during the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 1219
Store Phone Number: 6307759000