"Razny Jewelers, located at 1501 W Lake St, Addison, IL, has carved a niche as a premier destination for custom engagement rings and luxurious jewelry. As a family-owned establishment in DuPage County, they emphasize personal service and quality craftsmanship, making them a favorite among locals and visitors alike.
The staff, including standout team members like Sarah Clemmensen and Matthew Abitabile, are known for their attentive and friendly approach. Customers often share stories of how these knowledgeable consultants guide them through the engagement ring creation process, ensuring each design reflects the couple's unique style and story. The warm, welcoming atmosphere enhances the experience, allowing clients to feel at ease while they explore options.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Monday and Sunday: Closed
Best Review: John spoke highly of the extensive selection and personalized service, specifically noting how Sarah made the entire process enjoyable and stress-free.
Worst Review: Nevres mentioned a disappointing experience regarding follow-ups and communication, expressing frustration over unanswered inquiries during his visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook."