Andersen Jewelry Design, located at 8010A Hwy 9, Ben Lomond, CA 95005, is a reputable jeweler specializing in custom engagement ring creation and other bespoke jewelry services. With a solid rating of 4.6 based on 10 reviews, this shop has established a strong presence in the jewelry market of Santa Cruz County. Customers appreciate the detailed craftsmanship and unique designs offered by Alan Andersen, the owner and designer, describing his work as artistic and meticulous.

The services provided include creating one-of-a-kind engagement rings, custom wedding sets, and jewelry restoration. Andersen Jewelry Design is known for its personalized approach, as Alan collaborates closely with clients to bring their visions to life, often using customer-provided gems and materials.

Despite the overwhelmingly positive feedback, there are some mixed reviews regarding customer service and specific craftsmanship issues. Some clients have experienced challenges with repairs and the durability of designs, which has led to dissatisfaction in a few cases.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Opening Hours:
- Monday: 1:00 PM - 7:30 PM
- Tuesday: 1:00 PM - 7:30 PM
- Wednesday: 1:00 PM - 7:30 PM
- Thursday: 1:00 PM - 7:30 PM
- Friday: 1:00 PM - 7:30 PM
- Saturday: 1:00 PM - 6:00 PM
- Sunday: Closed

Staff:
- Alan Andersen (Owner)

Best Review:
A customer praised Andersen Jewelry Design for the beautiful custom engagement ring made from a fragile stone, emphasizing the care and detail taken during creation. They found the entire process to be a positive and rewarding experience.

Worst Review:
Another client expressed frustration over the lack of professional service after a sapphire fell out of their engagement ring, asserting that the jeweler blamed them for the issue rather than taking responsibility for the craftsmanship.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.