Andrae & Co. Jewelers, situated in Orangeburg, South Carolina, is renowned for its exceptional engagement ring creation services. Located at 1135 Russell St, this family-run business has been a pillar in the community since its founding, now operated by Brett Andrae, a fourth-generation jeweler with extensive expertise in the field. The store offers a wide range of services including custom jewelry design, appraisals, and repairs, ensuring that every customer's unique needs are met.
The jeweler has garnered a remarkable reputation, boasting an impressive rating of 4.9 from 35 reviews on Google, reflecting a strong commitment to customer satisfaction. Positive reviews often highlight the knowledgeable and courteous staff, as well as the beautiful selection of fine jewelry available. Customers appreciate the personalized service and the effort taken to find or create the perfect piece.
However, there are a few mentions regarding longer wait times during peak hours, indicating that while customer service is generally top-notch, there can be a slight delay when the store is particularly busy.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
**Best Review:**
Elizabeth praised the friendly and attentive service at Andrae & Co. Jewelers, appreciating the staff's dedication to helping her find the perfect piece of jewelry.
**Worst Review:**
A customer expressed disappointment due to an unexpected wait time during a busy period but acknowledged the overall quality of service.
**Operating Hours:**
- Saturday: 10 AM – 2 PM
- Sunday: Closed
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
Staff Member:
Brett Andrae
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 94%
Total Customer Feedback Reviewed: 35
Store Phone Number: 8035346834