KAY Jewelers in Orangeburg, SC, located at 2710 North Road, N/A, offers a range of services for engagement ring creation and other jewelry needs. The store provides jewelry maintenance and repair, custom orders, diamond upgrades, gold exchange, and appraisals, ensuring customers find the perfect pieces to commemorate their special moments. Known for its warm and welcoming atmosphere, the staff, including Manager Deja and notable sales associate Diamond, receive praise for their friendly and knowledgeable service. However, some customers have reported issues with service consistency, highlighting experiences of inadequate communication regarding warranties and slow assistance during busy hours.
Operating in Orangeburg County, this KAY Jewelers location currently holds 114 reviews, with an overall sentiment indicating 75% positive, 15% neutral, and 10% negative reactions from customers.
**Opening Hours:**
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
**Staff Members:**
- Deja (Manager)
- Diamond (Sales Associate)
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Best Review:
Linda Maynard praised the store for its excellent pricing and service, contributing to a positive shopping experience.
Worst Review:
Esther Trucking expressed disappointment regarding conflicting information about a warranty for her ring, indicating a significant lapse in customer communication.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 114
Store Phone Number: (803) 534-5953