Archer Gold Jewelry is a family-owned jeweler located at 4628 N Harlem Ave, Harwood Heights, IL 60706. Known for their custom engagement ring designs and a wide selection of fine and silver jewelry, they offer services including custom design and jewelry repair. Customers appreciate the personal touch provided by the staff, particularly mentioning positive experiences with the owner, Grace, who is said to provide exceptional customer service.

Based on 35 reviews analyzed, customer sentiments are mixed. While many customers praise the unique and beautiful selection of jewelry and the helpfulness of the staff, there are also complaints regarding service quality and communication issues.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

**Opening Hours:**
- Monday: 11 am - 5 pm
- Tuesday: 11 am - 5 pm
- Wednesday: 11 am - 5 pm
- Thursday: 11 am - 6 pm
- Friday: 11 am - 6 pm
- Saturday: 10 am - 4 pm
- Sunday: 11 am - 3 pm

**Staff Members Mentioned:**
- Grace (Owner)

Best Review:
Jennifer noted the impressive selection and the ability to create unique custom pieces, praising the overall quality and value offered by the store.

Worst Review:
Weronika expressed dissatisfaction with the customer service, describing an unpleasant interaction regarding an exchange of a wedding band she won, which did not match her engagement ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.