Jewels By Stelios, located at 4721 N. Harlem, Harwood Heights, IL 60706, is a family-owned jewelry store renowned for its extensive selection of fine jewelry, particularly known for engagement ring creation. With over 40 years of experience in the industry, owner Stelios Mougolias and his wife Cathy provide personalized services that cater to customer needs. This establishment is particularly praised for its unique engagement rings and a vast range of Greek and Christian crosses.
The customer reviews reflect a mixed atmosphere overall. Among 44 reviews, positive sentiments primarily praise the quality of the jewelry and the helpfulness of staff, while negative feedback often highlights concerns regarding customer service and pricing practices.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%
Highlights from reviews show customers appreciating the quality and craftsmanship, as well as the broad selection available. Conversely, some customers reported unsatisfactory service experiences, noting unprofessionalism and issues with pricing.
Best Review:
Effie noted that Jewels By Stelios offers excellent quality and customer service, stating that her family has trusted this store for their jewelry needs for over 20 years.
Worst Review:
Ray shared a negative experience regarding a broken watch clasp, alleging that the owner was uncooperative and unhelpful when resolving the issue.
**Hours of Operation:**
- Monday: Closed
- Tuesday: 10:00 A.M. – 6:00 P.M.
- Wednesday: 10:00 A.M. – 6:00 P.M.
- Thursday: 10:00 A.M. – 8:00 P.M.
- Friday: 10:00 A.M. – 6:00 P.M.
- Saturday: 10:00 A.M. – 5:00 P.M.
- Sunday: 11:30 A.M. – 3:30 P.M.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 44
Store Phone Number: 7088670252