Arlex Jewelry and Clocks Lake Worth FL
Arlex Jewelry and Clocks is a well-established jeweler located at 808 Lake Ave, Lake Worth, FL 33460. With over 30 years of family ownership, this store has gained a solid reputation for its expertise in creating custom engagement rings and providing exceptional jewelry services. The knowledgeable staff, including master craftsman Yesid, is dedicated to quality and craftsmanship, offering in-house jewelry repair, custom design, engraving, and clock repair services. Their focus on creating unique engagement rings is highly regarded among customers.
The store operates in Palm Beach County and is praised for its friendly and professional service. Many reviews highlight the store's commitment to customer satisfaction and the skillfulness of the artisans. Arlex Jewelry maintains a strong presence with a significant number of reviews—91 in total—reflecting various sentiments from the clientele.
Overall Sentiment from Online Customer Reviews:
The general response atmosphere indicates a predominantly positive experience among customers, with approximately 80% positive, 10% neutral, and 10% negative sentiment.
Positive reviews often commend the exceptional craftsmanship and personal service in designing custom rings. Customers appreciate the attention to detail and the willingness of the staff to accommodate special requests.
Negative reviews, however, mention issues related to service delays and pricing perception, indicating that some customers felt service rates were higher than expected or that communication about pricing could have been clearer.
Best Review:
Caitlin expressed her satisfaction with the excellent service and pricing she received while getting her engagement ring resized. She praised the staff for their attentiveness and the overall quality of work.
Worst Review:
Bonnie criticized the service she received regarding her grandfather clock, claiming she was quoted for cleaning but ended up receiving only oiling after a high charge, which left her feeling dissatisfied.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|--------------------------|
| Monday - Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 4 PM |
| Sunday: Closed |
Staff members mentioned: Yesid
