Mercedes Jewelry, located at 3401 S Congress Ave, Ste 101, Palm Springs, FL 33461, is a reputable jewelry store specializing in engagement ring creation and comprehensive jewelry services. The business is known for its strong family lineage, operated by the Cabrera family since 1993, ensuring personalized and expert assistance for customers. The jeweler offers a variety of services, including custom jewelry design, jewelry repair, watch services, and thorough cleaning, showcasing a commitment to customer satisfaction and quality craftsmanship.
The store operates in Palm Beach County and has garnered attention for its welcoming atmosphere and valuable inventory of unique designs. With positive feedback surrounding the store's attentive staff and high-quality products, customers appreciate the expertise they receive when selecting the perfect engagement ring.
Reviews Overview: A total of 8 reviews were analyzed, with sentiments leaning positively, as reviewers frequently commend Mercedes Jewelry's excellent customer service and quality. However, there is an isolated negative experience noted, highlighting the importance of transparency and quality assurance during repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Simone praised the friendly staff and quick service during her ring repair, expressing satisfaction with the good prices.
Worst Review:
One customer, who remains unnamed, raised a concern regarding the weight of jewelry posts-repair, emphasizing the potential for lacking precision during service.
**Opening Hours:**
Monday: Closed
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 11:00 AM - 4:00 PM
Staff Members: Amaru Cabrera
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 8