Atlas Jewelers, located at 49960 Van Dyke Ave, Shelby Township, MI 48317, is renowned for its exceptional engagement ring creation services. With a stellar rating of 4.9 stars based on 870 reviews, the jeweler is celebrated for its knowledgeable staff, including notable employees such as Doug, Nina, and Mandy, who consistently provide helpful and friendly service. Customers praise the store for its wide selection of quality jewelry, including custom and unique engagement rings. The staff takes the time to understand each client's needs, ensuring a personalized experience that many find invaluable.
Operating hours are as follows:
| **Day** | **Hours** |
|---------------|--------------------|
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |
| Monday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive sentiment stands at 95%, with customers consistently praising the attentive service and quality of work. Neutral feedback represents about 3%, while negative sentiments account for 2%.
Best Review:
Margaret commended the staff for their outstanding service, specifically highlighting how well they handled the repair of her engagement ring, which was previously mishandled by another jeweler. She expressed her gratitude for the exceptional craftsmanship provided by Atlas Jewelers.
Worst Review:
One reviewer, Kim, described disappointment with their experience regarding an order placed for charms that took longer than expected, but noted that the staff was understanding during the resolution process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 870
Store Phone Number: 5863238911