Azar Jewelers, located at 100 W Higgins Rd, South Barrington, IL, is a family-owned business known for its exceptional engagement ring creation and personalized service. With a focus on fine diamond jewelry, customized designs, and a large inventory of certified loose diamonds, this jeweler stands out for its commitment to customer satisfaction. The knowledgeable staff, led by owner Peter Azar, takes time to educate customers about diamonds and the ring design process, ensuring a positive and engaging experience.
The store operates in Cook County and provides a range of services, including jewelry cleaning, on-site repairs, custom jewelry design, and watch repairs. Customers appreciate the attention to detail in creating unique engagement rings and the professional, welcoming atmosphere.
Despite the many positive experiences, a few customers have expressed dissatisfaction, mainly regarding communication issues and repair quality.
Overall Sentiment from Online Customer Reviews:
Based on insights from 176 reviews, the overall sentiment is predominantly positive, with 85% positive feedback, 10% neutral, and 5% negative sentiments.
Best Review:
Michaela mentioned that Azar Jewelers created a stunning engagement ring for her, and when she returned for wedding bands, they provided excellent service, accommodating her needs even under time constraints.
Worst Review:
Nicole reported disappointment with her experience, noting that she felt her bracelet repair was not done correctly and that the follow-up communication was lacking, leading to further issues with the repair.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 10:30 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Peter Azar (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 176
Store Phone Number: 8475519394