M.J. Miller & Co., Barrington IL

M.J. Miller & Co., located at 123 W Main St, Barrington, IL 60010, is a distinguished jeweler known for its exceptional engagement ring creation and personalized service. Established in 1970, the store has garnered a reputation for providing a high standard of craftsmanship and customer care. The knowledgeable staff, led by owner Michael Miller, is dedicated to assisting customers in selecting the perfect diamond and custom designs, ensuring a memorable experience.

The jeweler offers a range of services, including jewelry repair, custom design, and appraisal services, making it a one-stop destination for all jewelry needs in Lake County. Many customers have praised the team for their ability to guide them through the design process, and for the quality of the engagement rings produced.

However, some feedback highlighted inconsistencies in customer service, particularly regarding the handling of repairs and appraisals. Customers noted a mix of helpful interactions alongside experiences of feeling undervalued.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Highlight Reviews:
Best Review: A customer praised M.J. Miller & Co. for their outstanding service and knowledgeable staff, emphasizing the exceptional quality of the engagement ring they created, reinforcing the store's strong reputation within the community. (Customer: James M.)
Worst Review: One reviewer expressed disappointment with the appraisal service, stating that the offered value for their jewelry was significantly lower than expected, leading to a lack of trust in the store's evaluations. (Customer: Jacqueline S.)

Operating Hours:
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 7:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed

Staff Members: Michael Miller (Owner)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.