B. Allan Jewelers, located at 12 Crow Canyon Ct Ste. 105, San Ramon, CA 94583, operates in Contra Costa County. This jeweler has established a reputation in the Bay Area since 2003, primarily focusing on creating custom engagement rings through personal appointments. The owner, Brett Mortensen, is renowned for his patient, caring approach, ensuring that clients feel comfortable throughout the process of selecting or designing their perfect piece of jewelry.

Brett assists clients by discussing their ideas and budget, bringing in various diamonds to view in natural light, which many customers find refreshing compared to traditional retailers. Furthermore, he emphasizes quality over sales, fostering a relationship of trust with his customers. The services provided extend beyond engagement rings to include repairs, custom designs, and more.

The store has received a total of 121 reviews, showcasing a generally positive atmosphere surrounding customer interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 98%
Neutral: 2%
Negative: 0%

Many customers appreciate the quality service and expertise, highlighting Brett's personalized attention. Few negative sentiments appear, often revolving around specific preferences or expectations, but these are minimal in comparison to positive feedback.

Best Review:
Carly commended Brett for his exceptional service, noting how he guided her husband through selecting the perfect engagement ring, emphasizing clear communication and personal care throughout the process.

Worst Review:
No significant negative feedback was found among the reviews provided.

**Operating Hours:**
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed

Staff Member: Brett Mortensen

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.